Right from our outset, we have been striving to make our hosting experience flawless while providing a reliable service. We value our customers more than anything and we want to make you aware of what you can expect from our services, and stay assured that you’ll be having the highest level of satisfaction in every service you get from our ends. All of our customers get benefitted from an extensive range of guarantees.
Cloud Macways is committed to rendering a reliable, robust and secure hosting environment. We work for 24 hours to keep your server stay defensive towards every incoming hit. Our round the clock network monitoring guarantees that, if an issue occurs, we address it right away.
Our servers are powerful enough to guarantee utmost performance and 99.9% uptime, but it is a fact that sudden lapses can occur in the service. In such a case, we won’t let you pay and for this we offer our 99.9% Uptime Guarantee.
With CloudMacways, you can stay assured that whenever you reach us, you’re going to speak with our in-house support expert, someone who speaks English and is very well-versed with the hosting issues. Our experts will address your concerns and help find a quick solution for your issues.
30 Days Refund Guarantee
Get satisfaction or else refund! If you are not satisfied with the service and want to cancel your account within first 30 days of using the service, CloudMacways will refund your cash back, excluding domain registration fees and setup charges, for which we incur a price. It is a win-win situation!
We guarantee that whenever you call or mail us, you are going to hear from our representative a friendly, courteous tone within 24 hours.